When pops into their heads the benefits of sales force automation, nothing is more convincing which a case study of some sort of client's success. The case study presented outlined in this article is about a restaurant that is growing rapidly.
The restaurant was the biggest in the community but because of her unique cuisine, which included numerous dishes, it was famous beyond the boundaries in the neighborhood. Like many other sorts of restaurants, this one obtainable home deliveries and subscribers with discounts. The business was growing so were the problems.
The prevailing challenge was to cope with orders. Keeping in brain that food cannot hold on, proper timing was essential. On the other fretting hand, managing inventory was also crucial because there are cases of accepting orders for food rented out already.
After having studied the various available solutions, it was decided which a custom sales force automation treatment was better. There was already accounting software in typically the restaurant, so one from the conditions was to assimilate them together. Invoices ended up also issued electronically, but there's no way to gauge discounts for loyal shoppers, for quantity or just for promotional dishes.
The software development took about 50 % a year, although the 1st module 'delivery scheduler' was deployed per month after the start. Next urgent module was the items inventory module, which had been implemented second. Then assist for PDAs and mobile phones was made, as well as improvements towards the invoicing module to make it possible for calculation of different promotions. Finally, the new sales team automation solution was integrated using the existing accounting system.
The results of the implementation of the sales force automation system was of the fact that work process went far more smoothly. The introduction of discounts helped keep existing customers and on attracting new ones. The reports function with the new software was extremely helpful to the managers to trail how business was going and what might be improved further.
